Frequently asked question

Frequently asked question

Frequently asked question

Frequently asked question

Frequently asked question about mountain huts, why we are not a hotel or a hostel. Now you can ask a question or read our knowledge base.

Honestly, there was 5 – 8 intervention with a chopper every day last season, and more than 20 people died in the mountains last year. We decided to take some time and open FAQ to prevent just a fraction of that. (frequently asked question) section and share information with our guests. Now you can read questions and answers from our previous guests and even ask your questions about topics:

  • How to act responsible
  • About mountain hut
  • About Triglav national park
  • Our recommendation
  • About your stay in a mountain hut
  • Questions from our guests

We will try to answer as many questions as possible to make your stay in nature or Erjavčeva’s mountain hut as pleasant as possible.

And remember:

If you are already staying in our mountain hut, please ask us anything as you are still on a visit. Please don’t wait till you leave and then leave a comment on the internet or a booking platform when it is too late to make your stay even more pleasant. We are here to make your memories unforgettable.

FAQ and knowledge base

Frequently asked question

FAQ stands for “Frequently Asked Questions.” It’s a section often found on websites, documents, or informational materials that address common queries or concerns users or customers may have about a particular topic, product, service, or organisation.

Here’s how a typical FAQ section works:

  1. Compilation of Common Questions: The FAQ section compiles questions that users frequently ask about a particular topic. These questions are usually identified based on the organisation’s common inquiries or through market research.
  2. Clear and Concise Answers: Each question in the FAQ is followed by a clear and concise answer. The answers are designed to provide users with the information they need straightforwardly, often using simple language to ensure clarity.
  3. Ease of Access: FAQ sections are typically organised in a user-friendly format, making it easy for visitors to navigate and find answers to their questions quickly. They may be categorised by topic or theme to streamline the search process further.
  4. Addressing Common Concerns: FAQ sections address common concerns, or uncertainties users may have. Organisations can proactively address user needs and improve the overall user experience by providing answers to frequently asked questions.

  5. Resource for Self-Service
    : FAQ sections serve as a self-service resource, allowing users to find answers to their questions independently without needing direct assistance from customer support or service representatives.
  6. Continuous Updates: FAQ sections are often updated regularly to reflect changes in products, services, policies, or other relevant information. This ensures that users can access accurate and up-to-date information at all times.

Overall, FAQ sections provide users with quick and reliable answers to common questions, enhance user satisfaction, and reduce the need for direct customer support interactions.


Accommodation in a mountain hut

Trips and Hikes around the hut

Trips and Hikes on the map

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Your next destination in slovenia?

Erjavceva mountain hut at Vrsic pass in summer

Erjavčeva mountain hut is open the whole year. Reserve your stay and spend some time in the natural paradise of Triglav National Park (UNESCO) near Kranjska Gora on Vršič mountain pass in the heart of Triglav National Park.

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